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About Us
Founded in 1993 as a Finance and Securities
Company, Imperial Bank converted into a fully fledged commercial
bank in January 1996. Since then the bank has had a long standing
tradition of achieving strong financial performance and carrying
out expansion strategies while successfully focusing on efficient
client service delivery.
Over the last 16 years, Imperial Bank has achieved a sustained
growth in our customer deposit base which is largely attributed
to the level of confidence our customers have in the bank
and our corporate strategy. Currently we have 12 branches
in our expanding branch network across major towns and cities.
At Imperial Bank, we don't just sell financial products and
services but we endeavor to provide choices, opportunities
and solutions. With expertise derived from our highly experienced
and innovative management team, we offer an extensive range
of products and services that is customized to give your company
value while meeting specific business needs. These products
include: Corporate Relationship Banking, Cash management,
Lending & Trade Finance Services, Treasury, Foreign exchange
Management and Correspondent Banking Worldwide. In addition,
the bank also provides various retail products like: Personal
Savings Accounts, Marble Junior Savings Account, debit and
credit cards. In addition, we are increasing our range of
products to include Islamic Banking, Global money transfer
among others.
Imperial Bank strives to achieve commercial success in ways
that honor ethical values, comply with legal requirements
and respect people, communities and the natural environment.
We therefore commit a significant amount of our profits every
year towards Corporate Social Responsibility.
We are proud winners of the FiRe Award (Excellence in Finance
Reporting) on five occasions since 2002. This is an award
that recognizes excellence in financial reporting, sound corporate
governance, corporate social responsibility and environmental
reporting. The year 2008 we were also awarded in our category
for Best Bank in Kenya. 2009 we got the Best Bank in SME in
the banking awards.
To maintain and further improve this positioning, we have
established a Centralized Back Office Processing Unit so as
to enhance service delivery to our customers while at the
same time making it easier for them to access deposits and
services through new delivery channels such as - Internet,
ATMs, POS and mobile (SMS banking).
Imperial Bank will continue to enhance the existing risk
management parameters through the effective use of our newly
installed and cutting edge core banking system. As part of
our growth strategy, we are also continuing to recruit qualified
professional staff, and providing appropriate training to
our existing human resources to ensure we continue to meet
evolving customer demands.
MISSION & VALUES
Mission Statement
To be a customer focused institution that offers innovative
service and solutions to our customers, utilizing secure,
cutting edge delivery channels and well trained human resource.
Our Values
Integrity, strength and stability
To be responsible to stakeholders through promoting excellence
in financial reporting, implementing sound risk management
systems and the highest ideals in corporate governance and
social responsibility.
Progressiveness
To grow our business and deliver a solid financial performance
while offering innovative products and premium service to
our customers. Strive to offer the latest technology based
solutions to our customers.
Commitment to our people
Committed to realizing the full potential of our staff by
putting in place robust procedures, providing a friendly working
environment, having an equitable reward system, engaging in
open and flexible communications and investing in staff development
through training. Imperial Bank is an equal opportunity employer.
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